Meet Mary.
Proficient in balancing legal and regulatory risks, operational requirements, customer experience, and budget limitations, Mary Austin is a licensed attorney with expertise in healthcare and regulatory compliance. She is a solutionist with a passion for helping people.
Education.
Prior to attending law school, Mary earned her Bachelor’s degree in Interpersonal and Organizational Communications, a program that fostered her ability to navigate complex business dynamics. Mary’s law school curriculum focused heavily on healthcare and elder law, earning her a Concentration in Elder Law with her Juris Doctorate. Her problem-solving abilities allow her to provide end-to-end solutions for all types of challenges.
Experience.
Served as General Counsel and Compliance Officer for national healthcare and insurance organizations.
Is well-versed in government-sponsored healthcare programs and previously worked for Centene Corporation, the largest managed care organization in the United States.
Seeks to help the geriatric population receive quality healthcare, exhibited by her elder law-focused volunteer positions with the Department of Justice and Gulfcoast Legal Services.
Assisting clients with diligence in capital raises with respect to digital health regulatory issues.
Reduced costs by implementing an enterprise-wide vendor solution to manage more than 17,000 vendor relationships, which eliminated vendor and software duplication, increased vendor accountability, and promoted continued use of quality, cost-effective vendors.
Assessed and addressed risk by designing and implementing a custom risk assessment program, based on multi-jurisdictional legal and regulatory requirements, which included quarterly and annual compliance reviews, validating and monitoring corrective action plans, and coordinating disciplinary actions, as necessary.
Reduced risk and increased employee accountability by establishing and managing custom policy programs, including necessary communications and trainings, for a managed services organization, its five provider practice clients, and two professional entity clients.
Ensured employees, providers, vendors, and other affiliates were eligible to work with the organization by revising and overseeing HR activities including enterprise-wide background and exclusion screenings, conflict of interest reviews, and other eligibility-related processes.